Transactions Policy
At The Shrader Sisters, we offer secure and encrypted payment processing.
All payments are processed through our certified payment provider and meet the highest security standards.
Accepted payment methods
You can pay securely with us using the following payment methods:
- Visa
- Mastercard
- American Express
- UnionPay
The payment methods displayed at checkout depend on your country, your bank, and the availability of the respective payment provider.
Payment process
- Select one of the available payment methods at checkout.
- You will be automatically redirected to our secure payment page.
- Enter your payment details and confirm the order.
- Your payment will be processed using encryption.
- You will then receive an order confirmation via email.
Secure payment processing
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Your payment details will be transmitted using SSL encryption.
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We do not store complete credit card details.
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Payment processing is carried out in accordance with international security standards (PCI-DSS).
Failed or rejected payments
Should your payment be unsuccessful, we recommend:
- trying an alternative payment method
- contacting the bank or card issuer
Please contact our customer service department if you have any further questions.
We are always happy to help you.
Currency
All prices are displayed and charged in US Dollars (USD).
COMPANY INFORMATION
Email: hello@theshradersisters.com
Phone: +1 (941) 337-6193
Customer Service hours:
Monday to Friday: 9am - 5pm
Saturday and Sunday: Closed
Store name: The Shrader Sisters
Warehouse Address: Lane 1177, Jianlan Road, Meixu Street, Yinzhou District, Ningbo, Zhejiang 315100, China
Company name: OH ECOM
Company nr: 90614682
Company Address: Schoolstraat 16, 9533 PL Drouwen, The Netherlands
Do you have any questions?
You can find answers to questions about delivery, returns, orders, and other topics in our:
- Frequently Asked Questions: https://theshradersisters.com/pages/faq
- Contact Form: https://theshradersisters.com/pages/contact
