Shipping Policy
Order Processing
We work hard to process and prepare orders as quickly as possible.
Orders are typically processed within 1 business day after purchase confirmation.
Shipping & Delivery Times
Once your order has been processed, it will be shipped to the address provided at checkout.
Estimated delivery time: 5–9 business days
Delivery times may vary slightly depending on your location and the shipping carrier.
Order Cancellations
Orders may be canceled within 2 hours of purchase, provided the order has not yet been processed or shipped.
Once an order has entered the shipping process, cancellation may no longer be possible.
Shipping Costs
We proudly offer free shipping on all orders across the United States.
No minimum purchase is required.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking number so you can follow your delivery.
Shipping Delays
While we always do our best to deliver orders within the estimated timeframe, occasional delays may occur due to shipping carriers or high seasonal demand.
If your order has not arrived within the estimated delivery window, please contact us and include your order number.
Customer Support:
support@theshradersisters.com
Missing Orders
If you believe your order may be lost or has not arrived after the estimated delivery timeframe, please contact our customer support team with your order number and we’ll gladly assist you.
Customer Support:
support@theshradersisters.com
Customer Support
For any questions regarding shipping or your order, please contact us anytime at: